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Are You Using the Right Icon?
The new icon is labeled LnS Secure92, and only it will work as
of May 31.
Did You Remember to ALLCAPS Your Login Name?
Your login name must be typed in ALL CAPS, so if your login name
was jdoe,
type your login name JDOE
Forgetting this is the most common mistake people make attempting to
logon.
Do You Have Caps Lock On? You should turn them off to enter your
password.
User names must be in ALL CAPS, so GSMITH, not gsmith
Passwords are now case sensitive, so if your password is
B123a5d, neither B123A5D nor b123a5d will work.
You must match the
capitalization of your password exactly.
If You Still Have Trouble
Contact the TSS helpline at 206-546-5872 or
tss@shoreline.edu
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