New Password Requirements

The new system requires stronger passwords than before, and the passwords are now case-sensitive, which means that
capitalization matters. The rules are now:

• Minimum length of 8 characters
• Minimum of 2 letters, e.g. A-Z or a-z, at least one UPPERCASE, at least one lowercase
• Minimum of 1 number
• Minimum of 1 special character, e.g. !, %, $ but NOT @, &, #, or *
• ==> These requirements must be met in the first 8 characters of the password! So if you have a long password with
  your number or special character is at the end, it will not work
• You may not re-use any of your previous six passwords
• Your password will be good for 60 days. 10 days before your password expires you will receive a password change notice

To Reset Your Password

1. Logon to the new system

2. Choose the menu item labeled "Change Your Password" (It may not be number 7 for you)

3. Enter the password you logged onto the HP3000 with this session.

4. Enter your new password twice. Follow the New Password Requirements above when coming up with your password

5. If there is no problem you will be returned to the previous menu. You are done!

6. If there is a problem you may get a confusing message (State Board is working on fixing this).

Ignore any confusing message. Reread the New Password Requirements above and try again.

At the prompt "Try Again?" type Y and press the inside Enter key.

This will take you back to step 3 above.

7. If you still have trouble, contact the TSS helpline at 206-546-5872 or tss@shoreline.edu